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Capture and store all your consent in one place using iConsent. Available for both tablet and desktop, iConsent is fully embedded within the eDynamix platform.

With real-time reporting via the Connect App** and regular reports pushed to your email, iConsent also comes with our GDPR Cleanse module to aid in GDPR compliant marketing.

Service Plan

When creating a service plan quote, iConsent will check existing consent and prompt the user to obtain, or ask the customer to provide, where consent forms are missing or need updating.

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Workshop

iConsent will automatically check existing consent when checking a customer in through the reception app and prompt the service advisor to collect or update appropriate contact mechanisms to store in the iConsent database.

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Enquiry Management

Consent is gathered when any new enquiry is logged through the enquiry management platform and store against the iConsent record for use in all other systems.

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Online Bookings

Customers will be asked to add or update their consent when making an online booking when using iConsent.

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Complete logging of Consent details include:

User & method of capture

Time & date

Privacy Policy version

GDPR Cleanse

GDPR Cleanse provides a mechanism for full GDPR compliance when marketing your customers once consent has been captured using iConsent. GDPR Cleanse is equipped with a SAR Console for easy handling of Subject Access Requests. Right to be forgotten management and full integration to the Telephone and Mail preference services can also be included for efficient removal of customer data on the eDynamix platform.

Connect

iConsent captured data can be analysed in our Connect management app. Available to all iConsent customers.

Follow Up

Maintenance reminders sent in accordance with consent options. Marketing and non-marketing reminder options available.

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Reporting

Comprehensive desktop suite of reports to analyse consent, SAR requests, RTBF requests, etc. Regular push reporting of key information.

Allowing easy cross referencing of database extracts with consent recorded via iConsent in 4 easy steps:

  • STEP 1Export marketing database
  • STEP 2Upload to GDPR Cleanse
  • STEP 3Compare with iConsent including consent breakdown analysis by contact method
  • STEP 4Download the cleansed file ready for marketing

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